Refund policy

ALL SALES ARE FINAL At ALLURE COUTURE, we operate under a strict no-return, no-exchange, and no-refund policy. To maintain the exclusivity of our releases and accommodate our specific production methods, all purchases are final the moment the transaction is processed at checkout.

By completing your purchase, you formally acknowledge and agree to this final sale policy. We highly advise reviewing your cart carefully—ensuring your sizing, color variants, and shipping details are 100% accurate—as we cannot accommodate cancellations, size swaps, or address modifications once an order has been submitted to our fulfillment queue.

Defective, Damaged, or Incorrect Items The singular exception to our final sale policy is if you receive a demonstrably defective, damaged, or incorrect item (e.g., wrong size or design sent by our facility).

• You must contact our support team within 7 days of the official delivery date noted by the carrier tracking.

• Your inquiry must include your order number, a detailed description of the error, and high-quality, clear photographic evidence of the defect or incorrect item alongside the original packaging.

• If your claim is verified and approved, we will issue a replacement for the exact item originally ordered. We do not issue cash refunds or store credit under any circumstances.

Chargebacks and Payment Disputes By purchasing from ALLURE COUTURE, you agree not to file a chargeback or payment dispute with your bank or credit card company regarding the strict final sale nature of your purchase or the stated 3-4 week delivery timeframe. Fraudulent chargebacks will be aggressively disputed using your digital signature, IP address, and acceptance of these policies at checkout, and may result in a permanent ban from future ALLURE COUTURE releases.